What to expect
We are looking for a qualified account manager to join our team. You will be responsible for developing long-term relationships with our customers and overseeing sales. Ultimately, you should be able to grow our business by building successful, long-term customers’ relationships.
GENERAL RESPONSIBILITIES
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting relationships with customers
- Supervise account representatives to ensure sales increase
- Report on the planning and status of account and channels
- Forecast and track sales account and channels targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and quarterly forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
REQUIREMENTS
Must-Haves
- Hands on experience in sales and an ability to deliver excellent customer experience
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and management
- Able to lead a team to success
- Business acumen with a problem-solving attitude
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- Driven and able to work under pressure
Nice-to-Haves
- At least 2 years of work experience as a Sales Account Manager, Junior Account Manager or similar/relevant role